In times of crisis, we need to use simple, human language: “How are you? I know this is an uncertain and scary time.”
We also need to provide clear information and direction and to do so often: “Today, this is what we can do and it matters that we do it well.”
Now is the time to communicate, communicate, communicate:
Check in with your people, what do they most need in order to focus themselves well for the long haul of change ahead?
Susanne Biro is a coach to C-suite and executive level leaders. She is the founder of The Inner Life Leadership Academy, a year-long program for executive level business leaders who want to reach an unprecedented level of personal understanding and corresponding leadership mastery. Susanne is an author, program designer, facilitator, Forbes & CEO Magazine contributing writer, TEDx and keynote speaker.
For two decades, Susanne has worked internationally with senior-level leaders in some of the world’s best companies. Whether coaching one-on-one or authoring, designing, and delivering leadership programs, her passion is the same: to help leaders reach their next level of personal, professional, and leadership mastery.
Susanne can be reached at 604.864.5408 or via email at firstname.lastname@example.org
Our world has changed, rapidly and in unexpected ways. As the crisis hit, I offered and held pro bono sessions with leaders from around the world. And I want to continue to do what I can to help. As a result, I now offer hourly sessions to ensure leaders everywhere can quickly get the perspective, clarity and focus they need to lead themselves, and therefore others, well during these challenging and uncertain times.